Cuando necesitas claridad en un momento sin claridad
Rene tenía 32 años cuando perdió a su madre. Acababa de perder, además, toda seguridad emocional. Su única preocupación lógica era que el duelo lo hiciera vulnerable al abuso de costos. Buscaba una funeraria en Houston TX que no aprovechara su debilidad.
Chapel of Eternal Peace at Forest Park en el 77077 le presentó a Ms. Stacy Avist.
«The worst day of my life was July 16, 2018... One of my biggest worries was that the grief I was going through was going to be taken advantage of, for more funeral expenses... Ms Avist and her staff could not have been more personally and professional supportive. They explained in detail the different packages that were available and the cost... She even helped us pick a casket that wasn't originally in our packet but we as a family just happened to like much more; and it was less expensive... I will always be forever thankful to her for helping me in celebrating my mother's life in the exact beautiful and respectful manner we all wanted as a family.» — Rene C.
Lo que Rene describe es transparencia emocional: explicar costo y opciones sin apresura, sin presión hacia lo más caro, incluso sugiriendo lo más hermoso que sea menos costoso. Cuando el costo es una preocupación real: solicita un desglose escrito de paquetes y precios antes de decidir, y pide explícitamente que te muestren opciones en rango de costo.