La cremación es un momento delicado. Si solicitaste estar presente, eso no es un capricho: es tu derecho. Y si la funeraria te dice que sí y luego lo hace sin ti, eso es negligencia grave. Taylor Ellis cuenta cómo su familia fue traicionada dos veces por la misma funeraria en menos de dos meses:
I would give 0 stars if I could! Our family used this funeral home twice in the past two months, due to unexpected deaths. In both cases, we explicitly requested to be present for the cremation. For my grandmother, we were told they would notify us once her cremation was scheduled. Then today, my mother received a call informing her that my grandmother had already been cremated, without our knowledge, without our consent, and without any attempt to schedule or notify us. We were working with Michelle, who is absolutely awful. When my brother died, we worked with Desiree, who somehow ordered an urn that included only the inscription message, but forgot my brother's name, date of birth, and date of death. We only discovered the mistake after the memorial service and then had to bring the urn back. The final insult is that they charged us again for the engraving of my brother's name and dates, despite the mistake being entirely theirs. — Taylor Ellis, sobre Guardian Funeral Home & Cremation
Una enfermedad de empleado no justifica ignorar tu derecho a estar presente. Y luego, cuando hubo errores en urnas (nombres incompletos) y reclamaste, te cobraron de nuevo por la corrección. Eso es hacer culpable a la familia por negligencia funeraria. Obtén por escrito que puedes estar presente. Confirma fecha y hora. Si hay cambios, que te llamen. Inspecciona la urna completa. Si hay errores, que los corrijan sin costo adicional.